Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the use of this website and the services provided by Omega Digital Marketing Management LLC, a marketing management and consulting company registered in the United Arab Emirates (“Company”, “we”, “our”, “us”).

By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.


2. Scope of Services

The Company provides marketing management, consulting, and strategic services, including but not limited to:

  • Marketing strategy and planning

  • Digital marketing management

  • Performance marketing management

  • Social media strategy and management

  • CRM and analytics implementation

  • Website strategy, structure, and development management

The Company does not guarantee specific sales results unless explicitly agreed in writing.


3. No Guarantee of Results

While we aim to deliver high-quality services and measurable improvements, marketing outcomes depend on multiple external factors beyond our control, including market conditions, client responsiveness, budgets, and third-party platforms.

The Company does not guarantee:

  • A specific number of leads or sales

  • Conversion rates

  • Revenue or profit levels


4. Client Responsibilities

The client agrees to:

  • Provide accurate and complete information required for service delivery

  • Respond in a timely manner to requests, approvals, and communications

  • Comply with applicable laws and regulations, including advertising, data protection, and AML requirements

Delays or failures caused by incomplete or inaccurate information may impact results and timelines.


5. Payments and Fees

All fees are agreed upon separately in proposals, contracts, or invoices.

Unless otherwise stated:

  • Payments are non-refundable

  • Late payments may result in suspension of services

  • All prices are exclusive of applicable taxes, unless stated otherwise


6. Intellectual Property

All materials, strategies, reports, frameworks, and content developed by the Company remain the intellectual property of the Company unless otherwise agreed in writing.

The client is granted a limited, non-transferable right to use such materials solely for their internal business purposes.


7. Confidentiality

Both parties agree to keep confidential any non-public information shared during the course of cooperation, including business data, strategies, financial information, and client details.

This obligation remains in force after termination of services.


8. Third-Party Platforms and Services

The Company may work with third-party platforms such as Google, Meta, CRM systems, hosting providers, and analytics tools.

The Company is not responsible for:

  • Changes in third-party platform policies or algorithms

  • Service disruptions or account suspensions caused by third parties

  • Actions taken directly by the client on third-party platforms


9. Limitation of Liability

To the maximum extent permitted by UAE law, the Company shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, revenue, or business opportunities

  • Actions or omissions of third-party platforms or service providers

The Company’s total liability shall not exceed the fees paid by the client for the specific services giving rise to the claim.


10. Termination

Either party may terminate services in accordance with the terms specified in the applicable agreement or by providing written notice.

Termination does not relieve the client of any outstanding payment obligations.


11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.


12. Amendments

The Company reserves the right to amend these Terms at any time. Updated versions will be published on this website and become effective upon publication.


13. Contact Information

For any questions regarding these Terms, please contact:

Omega Digital
Email: info.dxbdigital@gmail.com
Location: Dubai, United Arab Emirates